Our Virtual Assistant Service

Our Neighborhood sites are very easy to use, and because they are an interactive resource for members, the administration of the site should be a minimal task taking just a few hours each month.

However, our Virtual Assistant service is designed to free you completely from the management and control of your site.

The goal of this service is to manage and coordinate your Neighborhood web site on your behalf.

This service is defined as follows:

• You will have a named virtual Assistant (a real person)
• Your Assistant will schedule a call with you once a month for a 20-30 minute telephone briefing, where you discuss the news and information you want added to the site. News and Information must be sent to us prior to this call at any time, but there will be a scheduled monthly review each month.
• Your Virtual Assistant will manage your site on your behalf and perform the following actions for you:
  • Receive news and other information from you, the Client, via email
  • Create and send an HTML email newsletter each month based on content and direction provided by you, the Client
  • Receive, review and post Photos, Documents, News and Links submitted by registered members of your site
  • Provide ad-hoc support and problem resolution to all members of your website
  • Manage the admin@.... email address for your site
  • Handle any operational issues and questions submitted by email from your registered members
  • Moderate forums set up any new forums as required
  • Moderate classified ads and manage categories as required
  • Moderate and post photos to the Photo Gallery
  • Upload and categorize your links and documents for the library and download areas
  • Change the poll / survey according to your wishes

Total time allocated for these tasks: 2 hours per month

Please Note: Technical support and the HELP DESK is already provided to you as part of our basic service package!